The Manchester Grand Hyatt in San Diego has instituted a new policy forcing housekeepers to clean 30 rooms in an 8 hour period – almost twice as many as they had to clean before. The workers are protesting, it’s just not possible to clean so many rooms without compromising their health. So far Hyatt remains unmoved.
It’s not surprising that Hyatt will have such disregard for its workers – but you wonder why it decides to have such disregard for its guests. A housekeeper who has ten minutes to clean a room (she will have to spen precious minutes moving her cart from room to room and fetching towells and other things) will just not be able to do a good job of it. Indeed, recent reviews at Tripadvisor show that this has indeed, been the case.
One recent guest complained about toenails from a previous guest left on the edge of the bathtub (gross!), and toilet paper, kleenex and coffee packets not being refilled. Other guests have complained about dirty sheets that are never changed and filthy bedspreads.
For more information on the protest see:
Hyatt Housekeepers United – Home